Highly professional, Punctual, Sensitive enough to discuss with customer item price when discovered needed repairing/replacing, Thorough, and Welcoming.

Unfortunately although when I left the service centre they thought the issue had been fixed it occurred again a couple of days later so I need to make another return visit which is inconvenient and costly of my time. Not what I expected.

I asked for a fault on the car alarm to be checked. It was checked and there was no fault found. This cost £70, if I had known it was going to be so expensive I wouldn't have asked for it.

Would have given 5 stars if there hadn't been a change of salesman during my purchase which resulted in my not being sent all the relevant paperwork at the right time.

Reception helpful . Car came back clean! This really ads to the feeling of care towards my car

Excellent gentleman looked after me, Mr Phillip Clarke. Nothing was too much trouble and know he is always there in the background if I want to know something

The booking of the service was straight forward. On arrival a very personal greeting was awaiting us. We were then dropped off and collected at a venue of our choice when our car was ready. The car had also been cleaned. Excellent in all ways.

I dealt with Phillip Clarke at Snows in Newport on the Isle of Wight and nothing has been too much trouble . He went through everything in the car when I picked it up and not being very technical he was very patient.I cant speak highly enough of him.

made welcome and kept informed of what is going on with your car.

One of the jobs could not be completed. Awaiting confirmation of new part availability, and date to fit same.

As above.